To successfully log into your existing account, please make sure you select the same login method used when you created your account.
If you are attempting to log in with a different method (email, Google, Apple ID, etc.) than the one you used when you first registered, you may receive an error message stating "Duplicate user email."
If you need further assistance, please click on the widget (bottom left corner) or scroll down and click on "Submit a request". We will get back to you ASAP.